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WhatsApp Not Connecting: Everything You Need To Know About Fixing This Error

What can cause WhatsApp call not to connect? What does it mean when WhatsApp says connecting?

What happens when your WhatsApp not connecting? We start worrying because maximum of our communication happens over this app. Everyone has almost stopped using text messages. Be it a list of groceries that you have to buy while coming home, or the changes in the clients’ presentation that you have to do! Everything is done on WhatsApp including sharing videos, images, documents.

The cherry on the cake is that WhatsApp is extremely stringent about its privacy policies. So you can send any information because your messages will be secure. Also, if you are not able to sent msgs then you are wondering why WhatsApp not connecting. Let’s fix this error and stay connected!

How To Fix WhatsApp Not Connecting Error?

Close and Open WhatsApp

If WhatsApp is not working on your phone, then there might be an issue with the app. One easy fixing tip is that you can try simply close and reopen WhatsApp.  Logging out and logging in might also help. This will also kill annoying bugs and get everything back in place.

Check for the latest updates


Though running older apps does not cause issues, but sometimes the platform might change things server-side, which considers some functions useless. You need to make sure you’re using the latest version of the app. All you have to do is so head over to the Google Play Store or App Store and check for updates.

Switch Off and Switch On the Phone

Believe it or not, this is one of the first things that we do whenever some application sops working! Guess what! You aren’t even wrong since this is one of the reasons that fix any application that is not working!  Restarting your phone is one of the best troubleshooting methods you should try when WhatsApp is not working. Just restart your phone and see if WhatsApp works.

Check your internet connection

There’s a possibility that your internet is down. Also, you can try using other apps or the web browser to check if WhatsApp not working is occurring. If nothing else works, then the problem could be your internet.

If you are connected over Wi-Fi or LAN can check the router to see if it’s connected to the internet properly. You can probably restart the router too. In case you are using a VPN then you can try turning it off to see if that fixes the WhatsApp not working error.

If you’re using mobile data, see if your data connection is on:

1. Open the Settings app on your phone.

2. Choose a Mobile network.


3. Enable the Mobile data by turning it on.


4. Check your roaming settings if you’re outside your country or network coverage, but remember extra charges may be applicable if you turn it on.


Clear the app cache

The app cache is one of the excellent reasons for your WhatsApp not working. So you need to delete the app cache, but remember the old data can also get corrupted. You can definitely clear the app cache from time to time, especially if WhatsApp not working.

Here are the steps to clear the cache on Android:

1. Open the Settings app.

2. Go to Apps.


3. Select Manage Apps


4. Find WhatsApp under all apps.


5. Click on Clear Cache.


6. You can also select Clear storage if storage might be one of the reasons why WhatsApp is not connecting.


Allow all app permissions

Many issues can come from not giving WhatsApp the necessary permissions to access essential information. For example, WhatsApp may not pick up your contacts if you accidentally deny permission to your phone’s contacts. You may also have disabled background data.

How to change app permission settings:

1. Open the Settings app.

2. Go to Apps.


3. Select Manage Apps


4. Find WhatsApp under all apps


5. Select Permissions.


6. Allow access to everything.


WhatsApp must have deleted your account

Did you stop using WhatsApp for a long time? If so, there’s a chance WhatsApp not connecting is simply because your account has been deleted. The platform deletes accounts after 120 days if you are inactivity. Your WhatsApp account is active as long as your device has an internet connection. If this is the case, your only solution is to create a new WhatsApp account.

Make sure you have enough storage

Sometimes WhatsApp is not able to download content when the phone is running out of storage. Hence, the first thing you need to try is to clear some storage on your Android device. Additionally, you can open WhatsApp and click on the three-dot menu button.

Then select Settings > Storage and data > Manage storage. Then go to Review and delete items. Now you can check the content and delete what is unimportant.

If you are unable to receive message notifications appropriately, there is a chance you have accidentally turned off background data. This can easily be fixed in the settings.

Here’s how you can enable background data:

1. Open the Settings app.

2. Go to App.


3. Select Manage Apps


4. Find the WhatsApp app under all apps.


5. Under App Settings, you need to enable Background data.

You need to change the settings to Unrestricted data usage. This allows the app to complete data access even when your device is in the Data Saver mode. Here’s how you can fix Facebook’s not loading error.


Now that you know how to fix the WhatsApp Not Connecting error, go ahead and try all these. In case if the error stills prevail, then you need to understand that WhatsApp servers must be down.

Frequently Asked Questions

What can cause WhatsApp calls not to connect?

  1. Start with the typical solution of switching off and switching your Android or iPhone on again.
  2. Make sure your phone has a stable internet connection.
  3. Switch Network.
  4. You can also set your phone over airplane mode
  5. Disable battery saver in your phone.
  6. Switch off Bluetooth.
  7. Allow necessary permissions to WhatsApp.
  8. Disable Data Saver Mode on your phone.

What does it mean when WhatsApp says connecting?

WhatsApp keeps connecting maybe because your device does not have a stable internet connection or there may be some issues on the WhatsApp server.

Can’t connect to WhatsApp on iPhone?

  • Close and Open WhatsApp
  • Check for the latest updates
  • Switch Off and Switch On the Phone
  • Check your internet connection
  • Clear the app cache
  • Allow all app permissions
  • WhatsApp must have deleted your account

How do I clear WhatsApp cache?

  • Open the Settings app.
  • Go to Apps.
  • Find WhatsApp under all apps.
  • Tap on Storage & cache.
  • Click on Clear Cache.
  • You can also select Clear storage if storage might be one of the reasons why WhatsApp is not connecting.